Terms & Conditions
Published by Creative Apps Lab • Grievance Officer: Mitesh Viras • Last Updated: November 2026
Critical Food Safety & Health Disclaimer
IngrediScan AI is an educational reference and nutritional awareness application. It is NOT a certified medical device, clinical diagnostic tool, or substitute for professional healthcare advice.
- Artificial intelligence vision algorithms and OCR technologies can occasionally misread fine print, curved packaging, or multilingual ingredient labels.
- If you or a family member has severe, life-threatening food allergies (such as anaphylaxis to peanuts, tree nuts, shellfish, or gluten), you must always visually inspect the manufacturer's physical packaging label and consult a certified healthcare professional before consumption.
- Safety scores, risk ratings and ingredient explanations are generated by third-party AI models and can be wrong or incomplete.
- IngrediScan AI only scans the ingredients on a label and uses AI to flag what looks good and what looks harmful. Results are AI-generated and come with no guarantee of accuracy, completeness or suitability for you.
- Creative Apps Lab accepts no liability for dietary or consumption decisions made based on AI-generated risk ratings.
Terms Navigation
⚖️ DPDP Act 2023: Statutory Data Principal protection.
📩 Grievance: grievance@creativeappslab.com
1. Acceptance of Terms
By downloading, installing, accessing, or using the IngrediScan AI mobile application (the "App", package: com.createappslab.ingrediscanai) or associated cloud services provided by Creative Apps Lab ("we," "us," or "our"), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue using the App immediately.
2. Description of Service
IngrediScan AI is an Android application distributed through the Google Play Store that allows users to scan food packaging labels with their device camera, extract ingredient lists via computer vision OCR, detect additives and E-numbers, calculate a 0–100 health safety rating, check personalized dietary conditions (such as diabetes, pregnancy, and vegan preferences), and synchronize scan logs with our secure Laravel backend. Analysis is performed by third-party AI models that we access on your behalf (see Section 10).
3. India DPDP Act 2023 Mandate: What Data We Collect and Why
Under the Digital Personal Data Protection Act, 2023 (DPDP Act, India), we are legally required to provide you with clear notice regarding what personal data is collected and the exact statutory purpose for which each item is processed:
• Google Identity Data (Name, Email, Google UID, Avatar URL):
Why we collect it: Required to authenticate your user account via Google OAuth 2.0, generate secure Laravel Sanctum session tokens, prevent unauthorized access to your cloud pantry, and process statutory data deletion requests.
• Camera Video & Package Photographs:
Why we collect it: Used to read the ingredient list on a product. Photos are uploaded to our server, held temporarily, and sent to AI vision providers for analysis. We delete them when the scan completes or fails, and we do not use them to train our own models.
• Dietary Profiles & Health Conditions (Diabetes, Pregnancy, Children's Sensitivity):
Why we collect it: To personalize the ingredient risk rating (e.g. warning diabetics of maltodextrin or warning parents of synthetic dyes). These details, with your age, gender and country, are sent to our AI providers with each scan. Never sold, and never shared with advertisers or insurance brokers.
• Scan History & Product Records:
Why we collect it: To provide your personal scan history and synchronize your pantry logs across all Android devices you sign into.
• Technical Identifiers (IP Address, Device Name, Push Token):
Why we collect it: IP address supports rate-limiting and attack prevention. A push token lets us tell your phone a scan has finished. The app has no advertising SDK and does not read your Advertising ID.
• Credits, Purchases & Usage Analytics:
Why we collect it: To apply your scan credits and purchases, and to understand which features work (usage events, never your name, email or scan content). Your email is kept after account deletion only to stop the one-time free credit being claimed again. Full details are in the Privacy Policy.
⚖️ Consent under Section 6: By signing into the App, you grant specific, informed, unconditional consent for processing the above data points for the stated purposes. You may withdraw consent at any time by deleting your account.
4. User Eligibility & Age Requirements (Section 9 DPDP Act)
In compliance with Section 9 of India's DPDP Act 2023 (which defines any individual under 18 as a child) and international safety standards:
- You must be at least 18 years of age in India (or 13 years in other jurisdictions with parental permission) to use IngrediScan AI.
- The service is designed for adult parents, expecting couples, and legal guardians.
- If a parent uses the application to evaluate packaged foods for their minor children, they represent that they hold lawful parental authority.
- We enforce ZERO tracking, ZERO behavioral monitoring, and ZERO targeted advertising directed at children.
5. User Accounts & Google Sign-In Security
The App requires signing in with a valid Google Account to unlock features and enable cloud sync. You are responsible for safeguarding your Google credentials and for all activities that occur under your session. Authentication is completed securely via Google OAuth 2.0; we never receive or store your Google password.
6. Scan Credits & Purchases
Downloading IngrediScan AI is free, and the additive and E-number dictionary can be searched without paying. Each AI label scan uses one scan credit:
- Free credit: a new account receives one free scan credit. It is granted once per email address, including if you delete and re-create your account.
- Optional purchases: you can buy credit packs (such as 20 or 50 scans) or an unlimited-scans subscription through Google Play Billing, handled by RevenueCat. Prices and renewal terms are shown before you pay, and subscriptions are managed in Google Play.
- Failed scans: if a scan fails, the credit is returned to you.
- Refunds & cancellation: refunds and subscription cancellation follow Google Play's policies. When an unlimited subscription ends, scans go back to using credits. Unused credits do not expire because of a subscription ending.
- No ads: the App does not show third-party advertising.
7. License Grant & Acceptable Use
We grant you a personal, revocable, non-exclusive, non-transferable license to use IngrediScan AI for personal, non-commercial food safety evaluation. You agree not to:
- Reverse-engineer, decompile, or extract the source code or proprietary additive classifiers of the App.
- Scrape, crawl, or flood our API, or exceed the per-account rate limits (for example, 10 scan submissions per minute).
- Upload abusive, defamatory, or unrelated imagery to manipulate or disrupt AI analysis.
- Attempt to bypass credit, purchase or account checks, or to claim the free credit more than once.
8. Health & Medical Disclaimer
IngrediScan AI is not a medical device. Additive risk categories (Safe, Caution, High Risk) and safety scores are derived from publicly available scientific literature, European Food Safety Authority (EFSA) opinions, and FDA regulations for informational guidance only. Always consult a physician or certified dietitian for health conditions, allergies, or medication-nutrient interactions.
Results are generated by AI and are not guaranteed. IngrediScan AI only scans the ingredients printed on a food label and uses AI to indicate which ingredients appear beneficial and which appear harmful. We do not guarantee that any result, score, rating or explanation is accurate, complete, current or suitable for your personal health needs, and we make no promise that a product rated "Safe" is safe for you to consume.
9. Intellectual Property
The App, its code, UI/UX designs, brand assets, and curated additive database are the exclusive intellectual property of Creative Apps Lab and are protected by applicable copyright and trademark laws.
10. Third-Party Services
To work, the App relies on the following third-party services. Your use of the App involves them, and each is governed by its own terms and privacy policy:
- Google: Google Sign-In, Firebase Authentication, Firebase Cloud Messaging, Firebase App Check, Google Play, Google Play Billing and in-app updates.
- AI analysis: OpenRouter, which routes scans to models from Alibaba Cloud (Qwen), Google (Gemini), Z.ai (GLM) and DeepSeek, plus direct Alibaba Cloud and Google Gemini backups.
- Purchases: RevenueCat and Google Play Billing.
- Analytics: Mixpanel.
- Infrastructure: cloud hosting, object storage and Cloudflare.
What data each one receives, and why, is listed in Section 7 of our Privacy Policy. We may change providers to keep the service accurate and available. We are not responsible for the availability or conduct of third-party services.
11. Disclaimer of Warranties
INGREDISCAN AI IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF OCR EXTRACTION, OR UNINTERRUPTED AVAILABILITY.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CREATIVE APPS LAB, ITS DIRECTORS, OR DEVELOPERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR RELIANCE ON INGREDIENT RATINGS OR INABILITY TO USE THE APP.
13. Account Deletion & Statutory Erasure Rights
Pursuant to Section 12 of the DPDP Act 2023 and Google Play Developer Policies, you may terminate your account and demand complete erasure of all personal data at any time directly in the app (Settings → Delete Account & Data) or via our Delete Account & Data Portal. Deleting your account permanently removes your profile, scan history and unused credits; they cannot be restored. We keep only the limited records described in the Privacy Policy (your lower-cased email for free-credit abuse prevention, and purchase event IDs).
14. DPDP Grievance Redressal & Governing Law (Section 8(10))
These Terms are governed by applicable Indian laws. In compliance with Section 8(10) of the Digital Personal Data Protection Act, 2023 and Rule 3(2) of the IT Rules, Creative Apps Lab has established a dedicated grievance mechanism:
• Entity: Creative Apps Lab
• Designated Grievance Officer: Mitesh Viras (Privacy & Compliance)
• Direct Grievance Contact: grievance@creativeappslab.com
• Right to Nominate (Sec. 14): Every Indian Data Principal may register a nominee to exercise data rights in the event of death or incapacity by emailing the Grievance Officer.
• Statutory SLA: Acknowledged within 48 hours; fully resolved within 30 calendar days.
15. Contact Us
For legal inquiries, regulatory questions, or feedback regarding these Terms, contact us at creativeappslab29@gmail.com.